Water can overheat during brewing, spray out and burn consumers. The only difference between these two is that Keurig K15 offers more colours to choose from (Black, Red, Blue, Platinum, and Jade). The recall happened in December 2014. Can I adjust the size of my beverage with the K-Select™ brewer? While waiting for a free repair, consumers can contact Keurig about steps to avoid a burn injury. In the meantime, you can continue to use your brewer. Recalled brewers have an identification number starting with "31" followed by a range of numbers printed on a white sticker on the bottom of the brewer. Can I adjust the temperature of my beverage with the K-Select™ brewer? The water tank is located on top of the unit towards the back. Keurig has received about 200 reports of hot liquid escaping from the brewer, including 90 reports of burn-related injuries. The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. and 10 oz. K10 is marked on the packaging. I can't find the Power Button on my brewer, where is it located? About 6.6 million in the U.S. and 564,000 in Canada are covered by this product recall. This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. The satisfaction and safety of our consumers is our highest priority and we are committed to resolving this issue as quickly as possible. Keurig Recall of 7 Million K-Cup MINI Plus Brewing System. Is there a shipping or handling fee for the Keurig® Starter Kit? We recommend you avoid brewing more than two cups in rapid succession and maintain an arm’s length distance from the brewer during the brewing process. Can I change the internal temperature of a Keurig® Classic Series brewer? This issue does not affect any other brewer models. Because of the burn potential caused by this malfunction Keurig is recalling all 7.2 million K10 brewers produced prior to July 2014 with serial numbers that start with '31' (the serial number can be found on the bottom of your Keurig). Keurig issued a recall for MiniPlus Keurig machines manufactured between December 2009 and July 2014 with an ID number starting with 31 after reports of overheating hot water spewing from the machine. Phone: (301) 504-7908 Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission. Descaling is an important part of cleaning your Keurig® brewer. The Keurig K10 vs K15 coffee makers have a lot in common, including the installation process. Do I have to use a special pod to brew a carafe in the K-Duo Essentials™? Why is there water in the Drip Tray of my K15 brewer? The recalled brewers measure about 11 inches tall, have a "Brew" button, three cup size brewing options (6 oz., 8 oz. CPSC.gov is an official website of the United States government. K-Suite: The serial number can be found on the bottom of the coffee maker. In cooperation with the U.S. Consumer Product Safety Commission (“CPSC”) and Health Canada, Keurig Green Mountain, Inc. voluntarily recalled in December 2014 MINI Plus Brewing System units with model number K10 (formerly identified as B31) manufactured between December 2009 and July 2014. How much water do the Keurig® 2.0 Water Reservoirs hold? Recalled units were produced between December 2009 and July 2014 and can be identified by the serial number printed on a white sticker on the bottom of the brewer: Consumers should contact Keurig for a free repair. What is the Brewer Maintenance Accessory tool? The coffee makers are stamped with the model number K10 and were made between December 2009 and July 2014. On the exposed side panel of the brewer, you will see the 14-digit, alphanumeric serial number. About 6.6 million in the U.S. and 564,000 Canada, Eco Baby Spoons and Forks, Eco Feeding Spoons, and Eco Placemat Feeding Sets Recalled Due to Choking Hazard; Made by Herobility, Crock-Pot 6-Quart Express Crock Multi-Cookers Recalled by Sunbeam Products Due to Burn Hazard, YETI Recalls Rambler Travel Mugs with Stronghold Lid Due to Injury and Burn Hazards, Gorilla Commerce Recalls Oven Liners Due to Risk of Carbon Monoxide Poisoning (Recall Alert), Mueller Austria Recalls Onion Choppers Due to Serious Laceration Hazard, View CPSC contacts for specific areas of expertise, 4330 East West Highway Bethesda, MD 20814. of water into the Reservoir, the chamber may have been overfilled. This issue is specific to the K10 MINI Plus brewer model (formerly identified as B31) manufactured between December 2009 and July 2014. You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. These particular coffee makers … Stay up-to-date with the latest news and new arrivals direct to your inbox. How do I verify my brewer is part of the recall? Click Ok if you wish to continue to the website; otherwise, click Cancel to return to our site. The recall does not affect any other brewer models. © 2020 Keurig Dr Pepper, Inc. - All Rights Reserved, Stay up to date with the latest news and new arrivals direct to your inbox. Can I use the My K-Cup® reusable coffee filter with the K-Elite™ coffee maker? Register Your Coffee Maker and Get 50% Off Your Next Beverage Order! Choose from contactless Same Day Delivery, Drive Up and more. Please have the serial number of your brewer available when you call. Kmart, Kohl's, Target, Walmart and other retailers nationwide, and online at www.keurig.com,  www.greenmountaincoffee.com and www.keurig.ca from December 2009 through December 2014 for about $100. ET on Saturday or Sunday or online at www.keurig.com and click on "Product Recall" for more information. The link you selected is for a destination outside of the Federal Government. Shop for keurig k10 online at Target. Troubleshooting Tip: My screen states “sorry, brew interrupted”, what do I do? Keurig is recalling nearly 7 million of its single-serve coffee brewing machines due to a burn hazard. Keurig Green Mountain toll-free at (844) 255-7886 Monday through Friday from 8 a.m. to 8 p.m. Keurig says its Mini Plus Brewing Systems, with model number K10 … Recalled brewers … The serial number for our K10 MINI series can be found on the bottom of the brewer. This video is intended for Classic Keurig® brewer models including the K-Compact®, K-Select® and K55 brewers. To determine if your brewer is among those units potentially affected based on the serial number displayed on the bottom of the unit. Please feel free to contact our Customer … Watch this video to learn how to descale your Keurig® K15 Brewer! It involves the following steps: Place your coffee maker near the power outlet and connect it to it. with these instructions before it is used. It is important to remember that CPSC and recalling firms urge consumers not to use recalled products. Why is the Brew Button Flashing Red on my MINI Plus / Keurig® K15 brewer? They recommend standing an arm’s length away from the machine while it brews. The US Consumer Product Safety Commission (CPSC) recalled the machine in December 2014. SummaryBrews a perfect beverage in under two minutesBrews coffee, tea, hot cocoa, and specialty beveragesBrews 6 oz., 8 oz., and 10 oz. Watch this video to learn how to descale your Keurig® K-Duo™ Coffee Maker. What type of plastic is the Water Reservoir made from. The concern is water can overheat during brewing, spray out and burn consumers. Contact Keurig if your machine has been recalled at www.miniplusbrewer.com or call toll free at (844) 255-7886 How to Program Your K-Elite™ Coffee Maker. What type of pods can I use in the K-Select™ brewer? The CPSC ordered it back saying that the water gets overheated in the brewing process. How do I empty the internal Hot Water Tank of the MINI Plus / K15 brewers? Take care when turning over your brewer, especially if you have already added water to it. Troubleshooting Tip: My brewer is powering off on its own. These two coffee makers are visually identical. Note, if you have a different brewer, please see My Brewer Appears to be Leaking from the Bottom.. Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. The recall includes Keurig’s Mini Plus Brewing Systems models K10 and B31 with a … What are the dimensions of the K-Select™ brewer? What are the Keurig® Starter Kit Terms & Conditions? Troubleshooting Tip: My Brewer Isn’t Powering On. This issue does not affect any other brewer models. Can I adjust the brew temperature of my beverage? This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). Open as PDF. How to Descale Your Keurig ® Brewer. Contact Us: 800-638-2772 (TTY 800-638-8270), Toll Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. Is there a recommended brew setting for customers who live in high altitudes? If you purchased the product as a gift, please notify the gift recipient of this important safety information. This is not just a preventative recall as there has been about 200 reports of hot liquid escaping from the brewer, … Keurig 2.0 and Plus Series. This issue does not affect any other brewer models. Why doesn't the My K-Cup® Reusable Coffee Filter fit in my brewer? of 11 Owner’s manual. Troubleshooting Tip: My Brewer Appears to be Leaking from the Bottom, Troubleshooting Tip: My K15 Brewer Appears to be Leaking, How to Use the Universal My K-Cup® Reusable Filter. Keurig K10 Coffeemaker User Manual. ), and a removable drip tray. Am I limited to only brewing Keurig® brand pods in your K-Select™ brewer? Repair kits are being disbursed to those affected. If your brewer is part of the recall we will send you a free. Keurig says its Mini Plus Brewing Systems, with model number K10… What happens if I do not reach the Keurig® Starter Kit purchase commitment minimum? Heard on the news today Keurig had a recall of K10 coffee brewers. This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). Watch this video to learn how to descale your Keurig® K-Slim™ Coffee Maker. Keurig says it received about 200 reports of hot liquid escaping from the brewer, including 90 reports of burn-related injuries. 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